How Microsoft Dynamics Makes CRM Solutions Equitable For All?

With the market witnessing the toughest competition ever in the history of mankind, technological enhancements to business processes are no longer a luxury, but a necessity. This is where
CRM solutions step into modern enterprises and help them in conquering these challenges. Although Oracle was the one which pioneered enterprise class CRM tools, a lot many players have
stepped into the market, realising the hunger for such tools in the market. The earliest CRM tools exclusively facilitated enterprises to manage customer relations from end to end. However,
the scope of CRM tools has now been broadened.

If you are looking for a Microsoft Dynamics partner, you should consider Hitachi ICT. They have an experienced team ready to attend to your enquiries, and a specialised team to follow up with any difficulties you might face. Check out their website above.

Amidst, all the clamouring for supremacy in the CRM market, two behemoths stand out from the rest. They are Microsoft and Salesforce. The
growing number of Microsoft dynamics partners in the market, provides sufficient proof of the efficacy of Microsoft’s approach to CRM. The difference between Microsoft’s approach and
Salesforce’s approach to CRM is that, while Salesforce prompts companies to use its proprietary tools, Microsoft is working towards democratising the CRM. Salesforce’s approach is strongly
customer centric and is based on allowing enterprises to customise their solutions on the same lines. In this article we shall discuss, how Microsoft dynamics makes CRM solutions equitable
for all.

Microsoft hopes to make everyone accountable in CRM
Most efficiency experts praise Microsoft’s approach to CRM, as it expedites CRM considerably. In order to achieve this, Microsoft has made the CRM functionalities, an inbuilt feature of
its other popular softwares. What this means is that, each employee of any organisation which utilizes Microsoft dynamics, is forced to do their work in line with the CRM goals set by
the same organisation. Every employee of the organisation will have their own responsibilities in achieving the CRM goals. Thus making CRM far more effective and quicker than before.
This is possible, thanks to the common data model leveraged by all of Microsoft’s offerings. As Microsoft has software solutions for all departments, its CRM solutions will finally be
equitable for all stakeholders.

Leveraging customer data has never been simpler
Since all of Microsoft’s applications are developed from the same development kit, building customised solutions is not tough like it used to be earlier. As an added bonus, even
application compatibility is intrinsically enhanced. The common data model has unified the numerous data storages into one entity, making customer data operations simpler than ever
before. As a result of this, reports and data inferences can be easily compiled by enterprises as and when required.

Apps used for CRM

CRM stands for Customer service management. It helps to combine data from across all channels to maintain it at one place making it available for the entire organization. CRM helps in boosting the marketing, sales and customer service relations of the organization. Since all the data is available in one spot, it is easier for the customer service representative to answer any unexpected question when all necessary data is at one spot. To improve the efficiency, many functions have been added to CRM such as email, phone, social media or other channels. Marketing automation, sales force automation, contract center automation etc. are some of the added features of CRM these days. Some of the CRM tools are Salesforce and Microsoft Dynamic CRM.

If you are looking for a Microsoft Dynamics CRM vendor, you should consider Microsoft Dynamics CRM Vendor Hitachi ICT. They have an experienced team ready to attend to your enquiries, and a specialised team to follow up with any difficulties you might face. Check out their website above.

Choosing the best suited CRM for your company is necessary for proper functioning of your organization. To choose the best suited CRM, you need to first analyze on what your organization would like to track, how your team works etc. based on the findings of this analysis, you need to choose the CRM which your company requires. Since CRM is so widely used in every area of business, now days, it is incorporated into the mobiles in the form of apps. This article will be discussing some of the top apps that have helped to incorporate CRM into mobiles.

HubSpot CRM is one of the best CRM apps available. It is fully free and provides all the features for a team of unlimited size with up to one million contacts. It helps to improve your team’s performance with the modern day sales processes. This app provides it users the ability to create contacts, company, and deal records. All these can be associated with each other and the properties can be edited and customized.

Google Contacts is another CRM app. It is best suited for a smart personal CRM inside Gmail. It is he best suited app for personal use.

Bitrix24 comprises of a suite of tools which help in the proper functioning of the team. It comprises of all the core features for a team of 12 members for free.

Freshsales is best suited for customer information which is tied to your support tools. They too comprise of all the necessary core features for a team of 10 members for free.

Zoho CRM comprises of all the necessary office tools. It accommodates 25k contacts and 10 team members for free.

DON MCCOY, ECOBROKER® 

As the area’s first EcoBroker® and Earth Advantage trained real estate agent, my passion for quality, high-performance homes in new construction and remodeling has led to special expertise in helping individual home buyers and communities focus on developing sustainable design and living on local and regional levels. John L. Scott, Medford, OR.